FAQ - Frequently Asked Questions
Portes et fenêtres Valleyfield answers your questions!
What is Portes et Fenêtres Valleyfield?
Portes et Fenêtres Valleyfield is a family-owned doors and windows store based in Salaberry-de-Valleyfield since 1987. Specializing in the sale and installation of doors and windows in the greater Suroît region, Véronique, Serge and Audrey lead a trusted team with over 35 years of experience.
Which areas do you serve?
We operate mainly in the Suroît, Vaudreuil-Soulanges, Haut-Saint-Laurent and surrounding areas. Not sure if we cover your area? Contact us and we’ll be happy to confirm.
Do you manufacture your own products?
No, we specialize in sales and installation. We work with reputable Quebec manufacturers to offer products suited to our climate, including Fene-Tech windows, known for their energy efficiency, and Standard Doors for patio doors.
What door and window products do you carry?
We offer a full range of residential products: windows (sliding, sash, casement, awning), front doors, interior doors, patio doors, garage doors and more. We work with trusted Quebec manufacturers including Fene-Tech, Standard, Garaga and GAREX.
Do you sell Fene-Tech windows?
Yes, we’re a Fene-Tech window dealer and installer. Their windows are designed for Quebec’s harsh winters and are ENERGY STAR certified. We can help you choose the right model for your needs and budget.
Do you offer doors and windows installation services?
Yes, doors and windows installation is one of our core services. Co-owner Serge Malenfant personally oversees all installations and on-site measurements. You deal with the owners from start to finish.
Do you offer services for self-build projects?
Yes. If you’re building your own home, we can supply quality products tailored to your plans and specifications, with free delivery. Contact us to discuss your project.
What is thermos replacement?
The thermos is the sealed glass unit inside your window frame. When you notice fog or condensation between the panes, it usually means the seal has failed, not the entire window. Replacing just the thermos is a faster, cleaner and much more affordable solution than a full window replacement.
When should I consider replacing my window thermos?
Watch for these signs:
- Persistent fog or moisture between the panes
- Frost inside the windows in winter
- Cold drafts with the window closed
Do you offer thermos replacement in Valleyfield and the surrounding area?
Yes, we offer this service in Salaberry-de-Valleyfield, Vaudreuil-Dorion, Beauharnois and nearby areas. It’s one of our most popular services, and we’ll always give you an honest recommendation based on the actual condition of your windows.
How much does doors and windows replacement cost?
Pricing varies depending on the product type, dimensions and installation complexity. Thermos-only replacement costs significantly less than a full window swap. The best way to get an accurate price? Request a free, no-obligation quote and we’ll assess your situation on the spot.
Request a free quote
How do I get a quote for doors and windows in Valleyfield?
Easy, fill out our online form or call us directly. The quote is free and comes with no obligation.
Fill out the online form
Is there a subsidy available for window replacement?
Yes. The Rénoclimat program offers financial assistance for replacing doors and windows with ENERGY STAR-certified products. Conditions and amounts are subject to change without notice. We recommend visiting the Transition Énergétique Québec website directly to confirm your eligibility before starting any work.
Are Fene-Tech windows ENERGY STAR certified?
Yes. Fene-Tech windows are ENERGY STAR certified and designed to meet the demands of the Quebec climate, making them eligible for Rénoclimat financial assistance.
Will replacing my windows actually lower my energy bill?
Well-insulated, properly installed windows reduce heat loss in winter and keep your home cooler in summer. The actual impact depends on the current condition of your windows and how many openings are replaced. It’s also a solid investment in your property value.
